SAME DAY DISPATCH
Orders received before 11:30am (CST), Mon to Fri will be dispatched the same day.
Orders placed on public holidays, weekends and after 11:30am (CST) on Fridays will be dispatched on the following working day.
All orders placed with a product value over $150 will receive FREE Standard Shipping!
- Standard Shipping Details
- > 5 to 7 business days: $5.95
All orders placed with a product value over $150 will receive FREE Standard Shipping.
Below are a list of carriers we use for this shipping service...
- > DHL Global Mail
- > UPS MI
- > UPS
- > DHL Express
- > FedEx
- > USPS
- Express Delivery Details
To receive a quote for our 2 to 3 business day express delivery service, please email support@overboard.com with your full delivery address.
- CHANGES TO ORDERS / CANCELING ORDERS
Please be careful to check all billing and shipping information before an order is placed, as orders are processed quickly and changes are unable to be made once they've been received and accepted. This also includes changing styles, colors and/or sizes.
We may be able to cancel your order prior to dispatch, but we cannot guarantee this. Most orders are dispatched within 1-2 hours of receipt and we cannot cancel your order or make changes to your address after this time.
To enquire about changes or cancelations, please use the live chat or email our Customer Service team at support@overboard.com
- LATE DELIVERIES
If you have not received your delivery within the specified time frame, please contact our customer service team at support@overboard.com
- Unsupported address types
If wanting to have your order sent to a PO Box, military base, prison, etc. please contact our Customer Service team at support@overboard.com. We will then be able to discuss your delivery requirements with you and provide a quote.